Learn Proven Strategies of the World's Best Performing Independent & SME Retailers

A Complimentary Business Building Seminar for Retailers and Opticians

If you're finding the current retail climate challenging and are in need of new ways to stop the decline or you're eager to take your business to the next level of success and want a fast track retail blueprint to get you there, then our half day Business Building Seminar is the event for you.

This seminar is designed to give busy business owners answers to some of your most frustrating business problems you face today. In just over 3 hours, you'll learn dozens of practical, no nonsense and highly effective retail improvement techniques that can help you get real growth - even in today's no or low-growth retail climate. Here are 10 reasons why you should commit to coming along. Perhaps you’re…

• Unable to build an asset that’s more profitable, valuable, saleable, and results in you generating more revenue
• Struggling to achieve gross profit levels of old or profit levels you currently want for your business
• Unsure of the critical retail KPIs that make your business successful and how to track and improve their performance to increase productivity and top line sales
• Finding it a struggle to communicate your unique point of difference in the community to compete with larger discount retailers
• Unsure how to increase customer footfall, convert more sales and retain customers.
• Finding it difficult to execute strong and effective marketing campaigns to acquire new customer leads, nurture existing customers and develop customer loyalty
• Unsure how to best maximise the performance of your staff to increase your conversion, average sales value, items per sale, sales per hour and accessories sales
• Dreaming about having greater control on your business and it running smoothly when you’re not there
  

Make it Clear – Is about knowing, tracking and moving the critical targets & KPIs that will improve the performance of your store. Is about creating your business vision & mindset around what your business will achieve and accomplish in terms of revenue and size the future.

Make it Real – Is about defining your customer journey and what touch points make a great customer experience. It's also about gaining team and individual compliance to defined sales and service standards which provide the benchmark and structure for all team members to deliver exceptional sales and customer service levels.

Make it Happen - It’s also about coaching teams and individuals to develop their sales numbers, on the job behaviours and product knowledge. It's also about utilising an effective performance management system which supports the delivery of predicatble performance levels that consistently deliver objectives and targets.

Make it Last - Is about having in place a tailored 90 Day Game Plan which keeps you and your team effective and focused on the ‘live’ strategies being implemented to build KPI performance by individual and overall team. It's also about keeping it fresh with innovative games, contests and initiatives that make the retail environment competative and fun.

This seminar is designed for retailers and opticians who:

• Already run a 'bricks and mortar' store with more than 2 employees
• Have a business turnover of at least £100,000 per annum
• Are willing to take action on what you learn
• Are willing to commit to half a day away from your business