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RPS Global
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Retail Performance Diagnostic |
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Unlocking the Real Value in Your Business
A solid foundation for increased sales and growth with our world class diagnostic
The initial stage of the RPS process is an in-depth analysis of your business to identify practically how you can take advantage of our world class retail model. We will tell you exactly how much financial benefit our strategies could deliver in your organisation, and which changes to implement for maximising increased revenue.
This initial analysis is called a Retail Performance Diagnostic (RPD). It clearly pinpoints where you have the potential to make more money. By combining this information with RPS’ experience and know-how, we can build a customised, pragmatic solution based on retail best practice.
The RPD makes clear recommendations which will deliver increased sales. Specifically, we also make a financial projection identifying what increase in sales value you can expect.
Many clients continue to work with RPS to implement the RPD’s recommendations; indeed if you choose to work long-term with RPS we guarantee you will achieve the increases in sales revenues we projected.
The RPS retail model is proven to consistently deliver results time and again, which is why we are able to offer such a unique guarantee. Retailers benefit from increases in top line revenue fast, and at low risk.
Retail Performance Diagnostic (RPD)
Retail Performance Diagnostic Measures
17 key performance measures in 5 categories that have been established by the Marketing Research Institute and the RPS World Class Benchmarking model.
Gap 1 = Difference between management perception and customer expectations
Gap 2 = Gap between management expectation and service specification
Gap 3 = Difference between service specification and service delivery
Gap 4 = Difference between service delivery and external communications
Gap 5 = Gap between the customer expectation and their perceived experience
Whether you're a top performer looking to maintain double digit growth, or aspire to become one of the best, RPS can show you how, contact us today. For more information, have a look at our brochure.
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