Improving pharmacy commercial performance
With long experience of working with pharmacy organisations at a national level, Fin McCaul, pharmacist and owner of Prestwich Pharmacy Ltd, was in a good position as any to predict the likely direction of the changes and financial challenges that community pharmacy in England now faces.
One year ago he started working with consultancy company RPS Ltd to see if the performance of the pharmacy could be improved as trading conditions looked threatened. “The business wasn’t growing the way I wanted it to be and I knew that there were probably significant changes coming for pharmacy. But I didn’t know where we could go or how to get there.”