The size of opportunity outside of dispensing

The size of opportunity outside of dispensing

One thing we notice within the independent pharmacy sector, when analysing the difference in total business performance, is that the spread of services sold, and retail sales achieved, is much greater than the spread of scripts dispensed. For example, our research shows that retail sales range from five to 58 per cent of turnover. In one town with three pharmacies that all had similar script numbers, retail sales ranged from eight to 32 per cent of turnover.

It’s easy to see that the opportunity to improve services within retail is huge.

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