The way we work 2017-10-27T11:23:55+00:00

The WHY – WHAT – HOW Of Our Programmes

In every business there are top performers who always manage to find a way of achieving objectives and hitting target, while there is a large group who could and would do better if they were focused on opportunities and were coached to be at their best, more often.

The WHY​

The first and often the greatest change is the WHY. Even before we get to What’s in it for me (WIFFM) often the mindset is “I already do my best”. Sports people always look for where can I improve.

The first part of our programme is a method of always looking for the personal and team opportunity and the mindset of where can I/we improve.


By comparison the WHAT is the easiest part. We have clear documented models and processes for Operational Standards, Service and Selling and Coaching.

In our programme we provide the framework and facilitate teams to tailor their own way of using the core models, we provide the car and adapt to individual styles of how to use.

The HOW​

Not everyone can be THE best, but everyone can be THEIR best and for more of the time.

We work closely with your teams to get on the journey to great. Talking a step at a time, all team members calculate, using our model, their opportunity. Once calculated they focus on the actions that improve performance, then practice, using our best practice guides, and are coached by their line manager.

(Our programme includes: Mindset, Self Discipline, Service and Selling and for Managers Performance Coaching)


When we deliver programmes our aim is twofold, achieve the performance improvement agreed and leave your tailored system embedded into your business.



Find the why for everyone and how to make their role its most valuable



Practice using the models and techniques RPS has developed over many years



Give everyone the space and flexibility to practice, learn and develop



Work with you and your team until you achieve the commercial benefits

Any Questions?

Call us at 01344 849397


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